Skyhigh Security incident

Incident - Network Latency Observed from Hong Kong to New Delhi (Noida)

Skyhigh Security experienced a minor incident on April 8, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 202 (Noida SWG PoP 202) and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started: Apr 08, 2026, 12:10 AM UTC
Resolved: Apr 08, 2026, 01:33 AM UTC
Duration: 1h 23m
Detected by Pingoru: Apr 08, 2026, 12:10 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)202 (Noida SWG PoP 202)286 (Hong Kong SWG PoP 286)

Update timeline

identified Apr 08, 2026, 12:10 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Apr 08, 2026, 12:11 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Apr 08, 2026, 01:33 AM UTC

This issue has been resolved