Skyhigh Security incident

Incident - Log storage backend experiencing service degradation in the London region

Minor Resolved View vendor source →
Started
Apr 03, 2026, 05:00 PM UTC
Resolved
Apr 03, 2026, 08:26 PM UTC
Duration
3h 26m
Detected by Pingoru
Apr 03, 2026, 05:00 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)Logging (Logging)

Update timeline

  1. identified Apr 03, 2026, 05:00 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 03, 2026, 07:52 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 03, 2026, 07:53 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Apr 03, 2026, 08:26 PM UTC

    The issue is resolved.

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