Skyhigh Security incident

Incident - Policy replication delay

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on April 1, 2026 affecting Policy (Policy) and 293 (Ashburn VA SWG PoP 293), lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 02:23 AM UTC
Resolved
Apr 01, 2026, 05:13 AM UTC
Duration
2h 50m
Detected by Pingoru
Apr 01, 2026, 02:23 AM UTC

Affected components

Policy (Policy)293 (Ashburn VA SWG PoP 293)

Update timeline

  1. investigating Apr 01, 2026, 02:23 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 01, 2026, 02:24 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 01, 2026, 05:13 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.