Skyhigh Security incident
Incident - Latency issue observed between US and APAC regions
Affected components
Skyhigh SWG (Skyhigh SWG)201 (Hong Kong SWG PoP 201)202 (Noida SWG PoP 202)281 (Tokyo SWG PoP 281)285 (Singapore SWG PoP 285)286 (Hong Kong SWG PoP 286)403 (Seoul SWG PoP 403)446 (Sydney SWG PoP 446)447 (Sydney SWG PoP 447)449 (Sydney SWG PoP 449)
Update timeline
- identified Mar 04, 2026, 06:43 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Mar 04, 2026, 06:44 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Mar 04, 2026, 07:47 AM UTC
Issue has been resolved
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