Skip2 incident

DNS Errors

Major Resolved

Skip2 experienced a major incident on July 30, 2026 affecting Content Delivery Network (CDN) and Domain Name System (DNS) and 1 more component, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 02:04 AM UTC
Resolved
Jul 30, 2026, 05:17 AM UTC
Duration
3h 13m
Detected by Pingoru
Jul 30, 2026, 02:04 AM UTC

Affected components

Content Delivery Network (CDN)Domain Name System (DNS)Web Application Firewall (WAF)Static Storage

Update timeline

  1. investigating Jul 30, 2026, 02:04 AM UTC

    Our systems indicate a high rate of DNS errors are occurring. We are investigating the issue. Updates will be posted to this page.

  2. identified Jul 30, 2026, 03:33 AM UTC

    A portion of our DNS zones have been deactivated in error. We are working on restoring the zones.

  3. monitoring Jul 30, 2026, 04:01 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jul 30, 2026, 05:17 AM UTC

    This incident has been resolved.