SketchUp incident

Service Interruption on www.sketchup.com

Major Resolved View vendor source →

SketchUp experienced a major incident on August 18, 2026 affecting SketchUp for Schools and SketchUp Websites, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 08:06 PM UTC
Resolved
Aug 18, 2026, 08:11 PM UTC
Duration
4m
Detected by Pingoru
Aug 18, 2026, 08:06 PM UTC

Affected components

SketchUp for SchoolsSketchUp Websites

Update timeline

  1. monitoring Aug 18, 2026, 08:06 PM UTC

    We have detected an issue with the www.sketchup.com service. We are working on a fix with high priority.

  2. identified Aug 18, 2026, 08:06 PM UTC

    We have detected an issue with the www.sketchup.com service. We are working on a fix with high priority.

  3. monitoring Aug 18, 2026, 08:11 PM UTC

    We have resolved the latest detected problem with the www.sketchup.com service. We apologize for any inconvenience this may have caused.

  4. resolved Aug 18, 2026, 08:11 PM UTC

    We have resolved the latest detected problem with the www.sketchup.com service. We apologize for any inconvenience this may have caused.