SketchUp experienced a major incident on August 19, 2026 affecting SketchUp AI, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
SketchUp AI
Update timeline
- monitoring Aug 19, 2026, 04:52 PM UTC
We have detected an issue with the SketchUp AI service. We are working on a fix with high priority.
- investigating Aug 19, 2026, 04:52 PM UTC
We have detected an issue with the SketchUp AI service. We are working on a fix with high priority.
- monitoring Aug 19, 2026, 06:08 PM UTC
We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.
- resolved Aug 19, 2026, 06:08 PM UTC
We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.