Skai incident

Kenshoo Social - Ad Creation Issue

Notice Resolved View vendor source →

Skai experienced a notice incident on February 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 02:39 PM UTC
Resolved
Feb 06, 2025, 02:39 PM UTC
Duration
Detected by Pingoru
Feb 06, 2025, 02:39 PM UTC

Update timeline

  1. resolved Feb 06, 2025, 02:39 PM UTC

    Facebook report that the issue has been fixed on their side, and they are rolling the fix out to all client tiers. Our tests indicate the issue is resolved and 1:many advertisers should be able to create posts. We are currently experiencing a partial outage with the Creation Flow process. This does not affect any existing ads or campaigns, but new ad creation may fail. We are working to resolve the issue, and will provide regular status updates until resolved.