Missing Amazon Stream Performance Data for some Accounts

Update timeline

1. investigating Mar 10, 2026, 10:41 AM UTC

   We are aware that Amazon performance data for yesterday and today is missing for some accounts in the Skai Platform. Our engineering team is currently investigating the issue. We will provide further updates as more information becomes available.

2. identified Mar 10, 2026, 11:56 AM UTC

   We have identified the internal issue causing Amazon Stream performance data to be missing for yesterday and today. Scheduled Reports, Automation Actions, and Optimization budgets may be affected. Our engineers are actively working to restore the missing data for the affected clients, and once resolved, budgets will be automatically adjusted back to expected values.

3. resolved Mar 10, 2026, 05:00 PM UTC

   This issue is resolved. Amazon performance data is now updated in Skai and the campaign budgets will get updated accordingly.