Skai incident

Sam's Club Data Outage

Minor Resolved View vendor source →

Skai experienced a minor incident on April 25, 2025 affecting Sam's Club and Sam's Club, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 02:17 PM UTC
Resolved
Apr 28, 2025, 06:14 PM UTC
Duration
3d 3h
Detected by Pingoru
Apr 25, 2025, 02:17 PM UTC

Affected components

Sam's ClubSam's Club

Update timeline

  1. investigating Apr 25, 2025, 02:17 PM UTC

    Sam's Club performance data is missing starting April 23rd. We have informed Sam's Club engineers of the issue. Once API access is restored, missing days will automatically be backfilled.

  2. resolved Apr 28, 2025, 06:14 PM UTC

    Sam's Club daily performance data is processed successfully. Data is still missing for April 23rd. Sam's Club's team is looking into the issue