Skai experienced a major incident on May 10, 2025 affecting Google and Microsoft and 1 more component, lasting 4h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 10, 2025, 02:34 PM UTC
We're currently experiencing an issue with scheduled reports. Some fusion and structure scheduled reports are currently failing to run across many Skai servers. The data in Skai is not affected by this issue and is up to date. All analysis view reports are unaffected. Our engineers are actively investigating the issue and we will continue to update you on this issue.
- identified May 10, 2025, 03:15 PM UTC
The issue has been identified and our engineers have released a fix which is currently being deployed to all affected servers.
- resolved May 10, 2025, 07:19 PM UTC
The issue is now fully resolved. All affected failed reports were successfully re-run by our team.