SiteVibes incident

Degraded Performance

Resolved after 5 hours 37 minutes, affecting Social Proof & Trending Wall and Visual Marketing & UGC and 1 more, on August 23, 2021.

monitoring Aug 23, 2021, 05:48 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 23, 2021, 02:24 PM UTC
Resolved
Aug 23, 2021, 08:02 PM UTC
Duration
5h 37m
Detected by Pingoru
Aug 23, 2021, 02:24 PM UTC

Affected components

Social Proof & Trending WallVisual Marketing & UGCSiteVibes Dashboard

Update timeline

  1. identified Aug 23, 2021, 02:24 PM UTC

    We are aware and have identified the issue causing performance or connectivity issues. Our team is working to resolve this as quickly as possible.

  2. identified Aug 23, 2021, 02:27 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 23, 2021, 02:29 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Aug 23, 2021, 03:07 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Aug 23, 2021, 03:22 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Aug 23, 2021, 04:21 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Aug 23, 2021, 05:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. monitoring Aug 23, 2021, 05:48 PM UTC

    We are continuing to monitor for any further issues.

  9. resolved Aug 23, 2021, 08:02 PM UTC

    This incident has been resolved.

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