SiteHost incident

Control Panel and API Outage

Major Resolved View vendor source →

SiteHost experienced a major incident on July 1, 2023 affecting API and Control Panel, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2023, 03:43 AM UTC
Resolved
Jul 01, 2023, 04:22 AM UTC
Duration
39m
Detected by Pingoru
Jul 01, 2023, 03:43 AM UTC

Affected components

APIControl Panel

Update timeline

  1. investigating Jul 01, 2023, 03:43 AM UTC

    We are aware that our Control Panel and API are currently inaccessible. We are investigating the problem and will update this space when we have more information.

  2. monitoring Jul 01, 2023, 04:08 AM UTC

    The Control Panel and API have now recovered and we are monitoring closely while investigating the root cause.

  3. resolved Jul 01, 2023, 04:22 AM UTC

    We haven't seen any further issues on this front so are marking this resolved but will continue monitoring closely.