SiteHost experienced a notice incident on September 18, 2023, lasting 4h 48m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 18, 2023, 06:05 PM UTC
We are aware of an issue that occurred on the hardware node NZ-AKL2-62ROG0 a few minutes ago. This resulted in the unexpected reboot of customer servers which are currently coming back online. We will be closely monitoring this for now.
- monitoring Sep 18, 2023, 06:59 PM UTC
All servers are back up and running on the affected node and we are continuing to monitor for further issues.
- resolved Sep 18, 2023, 10:54 PM UTC
This incident has been resolved.