SiteHost experienced a minor incident on December 15, 2023, lasting 19h 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Dec 15, 2023, 12:08 AM UTC
Due to an upstream issue with some Linux packages Cloud Containers are currently failing to provision in all regions. We're currently investigating a workaround and this has no impact on existing Cloud Containers.
- monitoring Dec 15, 2023, 01:04 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 15, 2023, 02:26 AM UTC
While waiting for upstream fixes we have implemented a work around for our AKL01, AKL02, AKL03, and SYD01 regions. CAL01, LDN01, SGP01, and TYO01 are still unavailable for new provisions at this stage.
- resolved Dec 15, 2023, 07:48 PM UTC
The upstream issues have been resolved and provisioning should now be working as expected in all regions but we will continue monitoring closely.