SiteHost incident

Node Outage: High Performance Node in AKL02

Major Resolved View vendor source →

SiteHost experienced a major incident on July 26, 2024 affecting NZ – AKL02 and NZ – AKL02, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 02:56 AM UTC
Resolved
Jul 26, 2024, 03:33 AM UTC
Duration
37m
Detected by Pingoru
Jul 26, 2024, 02:56 AM UTC

Affected components

NZ – AKL02NZ – AKL02

Update timeline

  1. investigating Jul 26, 2024, 02:56 AM UTC

    We are aware of an issue with one of our high performance hardware nodes in AKL02 affecting guests. Our engineers are currently investigating the issue and working to get this back up as soon as possible.

  2. monitoring Jul 26, 2024, 03:05 AM UTC

    All servers are back up and running on the affected node and we are continuing to monitor for further issues.

  3. resolved Jul 26, 2024, 03:33 AM UTC

    This incident has been resolved.