SiteHost experienced a major incident on October 9, 2024 affecting NZ – AKL01 and NZ – AKL01, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
NZ – AKL01NZ – AKL01
Update timeline
- investigating Oct 09, 2024, 12:06 AM UTC
We are aware of an issue with the NZ-AKL1-9M545K hardware node affecting guests. Our engineers are currently investigating the issue and working to get this back up as soon as possible.
- monitoring Oct 09, 2024, 12:33 AM UTC
All servers are back up and running on the affected node and we are continuing to monitor for further issues.
- monitoring Oct 09, 2024, 12:33 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 09, 2024, 01:06 AM UTC
The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues with a guest on this node please get in touch at [email protected].