SiteHost experienced a major incident on November 19, 2024, lasting 2h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 19, 2024, 04:58 PM UTC
We are aware of an issue with our high performance hardware nodes in FRA01 affecting guests. Our engineers are currently investigating the issue and working to get this back up as soon as possible.
- monitoring Nov 19, 2024, 06:16 PM UTC
All servers are back up and running on the affected nodes and we are continuing to monitor for further issues.
- resolved Nov 19, 2024, 07:27 PM UTC
The nodes and guests have remained stable and we will continue to monitor for further issues. If you are still having issues with a guest in the FRA01 region please get in touch at [email protected].