SiteHost experienced a minor incident on January 16, 2025 affecting API and Control Panel, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
APIControl Panel
Update timeline
- identified Jan 16, 2025, 02:13 AM UTC
We are aware of an issue with the SiteHost Control Panel which is affecting operations to servers on some nodes and our engineers are currently investigating. We do not believe there is any impact to customer servers and services as a result of this outage.
- identified Jan 16, 2025, 04:21 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 16, 2025, 05:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2025, 06:34 AM UTC
We have observed no further issues since the fix was implemented. If you are having any issues with our API or the SiteHost Control Panel, please get in touch at [email protected].