SiteHost experienced a minor incident on November 24, 2025 affecting Website, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- identified Nov 24, 2025, 09:03 PM UTC
Currently, we are experiencing an outage on some internal hardware nodes, which is affecting our website, knowledge base, API documentation, and other services. Engineers are actively working on resolving the issue. No customer servers, containers, or websites are impacted and our Control Panel and API are working as expected.
- monitoring Nov 24, 2025, 09:10 PM UTC
We have restored the nodes and all of our impacted services are back online. We're monitoring the health of the nodes and conducting further investigations.
- resolved Nov 25, 2025, 12:40 AM UTC
This incident has been resolved.