SiteHost incident

Hazard Notification: Network Issues in California

Minor Resolved View vendor source →

SiteHost experienced a minor incident on December 25, 2025 affecting US – CAL01 and US - CAL01, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 25, 2025, 08:02 PM UTC
Resolved
Dec 25, 2025, 11:40 PM UTC
Duration
3h 38m
Detected by Pingoru
Dec 25, 2025, 08:02 PM UTC

Affected components

US – CAL01US - CAL01

Update timeline

  1. investigating Dec 25, 2025, 08:02 PM UTC

    We are aware of a networking issue at present that is affecting traffic to our California Data Center (CAL01), this could lead to degraded connectivity or increased latency for servers located in CAL01. We are working with our upstream providers to get this resolved.

  2. monitoring Dec 25, 2025, 10:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 25, 2025, 10:38 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 25, 2025, 11:40 PM UTC

    This incident has been resolved.