SiteHost experienced a major incident on May 25, 2026 affecting API and Control Panel and 1 more component, lasting 15h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 25, 2026, 06:08 AM UTC
We have experienced an unplanned network outage affecting our customers in the AKL02 region. Our engineers are currently investigating. We will share additional updates as we have more information.
- monitoring May 25, 2026, 06:28 AM UTC
The services have now been restored and we are actively monitoring the situation. If you have any persistent issues, please contact [email protected]
- investigating May 25, 2026, 07:16 AM UTC
We have experienced another network outage affecting our customers in the AKL02 region. Our engineers are currently investigating this outage. We will share additional updates as we have more information.
- monitoring May 25, 2026, 10:11 AM UTC
The services have now been restored and we are actively monitoring the situation. If you have any persistent issues, please contact [email protected]
- resolved May 25, 2026, 09:28 PM UTC
Monitoring over the past few hours has confirmed this specific AKL02 network issue is resolved.