sipgate incident

sipgate App: User Status und eingehende Telefonie teilweise gestört

Major Resolved View vendor source →

sipgate experienced a major incident on May 7, 2025 affecting sipgate Apps, lasting 23h 11m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2025, 06:58 AM UTC
Resolved
May 08, 2025, 06:09 AM UTC
Duration
23h 11m
Detected by Pingoru
May 07, 2025, 06:58 AM UTC

Affected components

sipgate Apps

Update timeline

  1. investigating May 07, 2025, 06:58 AM UTC

    Eingehende Telefonie ist in der CLINQ Mobile App gestört. Zusätzlich aktualisiert sich der User Status in der sipgate App nicht mehr. Wir suchen nach der Ursache.

  2. identified May 07, 2025, 07:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2025, 08:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 08, 2025, 06:09 AM UTC

    This incident has been resolved.