Singlewire Software incident

Emergency Calling Integration Errors

Minor Resolved View vendor source →

Singlewire Software experienced a minor incident on January 5, 2026 affecting Emergency Calling, lasting 17h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2026, 08:31 PM UTC
Resolved
Jan 06, 2026, 01:45 PM UTC
Duration
17h 13m
Detected by Pingoru
Jan 05, 2026, 08:31 PM UTC

Affected components

Emergency Calling

Update timeline

  1. investigating Jan 05, 2026, 08:31 PM UTC

    We have received reports from RapidSOS of elevated errors that may prevent Emergency Calling from working with InformaCast. For additional information, please visit: https://status.rapidsos.com/ We will update this incident when more information is made available.

  2. monitoring Jan 05, 2026, 09:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 06, 2026, 01:45 PM UTC

    This incident has been resolved.