SingleStore incident

Databases not reachable from SQL editor

Resolved after 29 minutes, affecting Cluster Management and AWS Clusters, on April 22, 2025.

investigating Apr 22, 2025, 09:38 AM UTC

Databases not reachable from SQL editor inside the Portal and there is loss of customer monitoring. We are investigating the issue

Started
Apr 22, 2025, 09:38 AM UTC
Resolved
Apr 22, 2025, 10:07 AM UTC
Duration
29m
Detected by Pingoru
Apr 22, 2025, 09:38 AM UTC

Affected components

Cluster ManagementAWS Clusters

Update timeline

  1. investigating Apr 22, 2025, 09:38 AM UTC

    Databases not reachable from SQL editor inside the Portal and there is loss of customer monitoring. We are investigating the issue

  2. resolved Apr 22, 2025, 10:07 AM UTC

    Issue has been Resolved

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