SingleStore incident

Degraded performance on AWS us-east-1

Resolved after 16 hours 53 minutes, affecting AWS Clusters, on October 20, 2025.

identified Oct 20, 2025, 09:12 PM UTC

Services are recovering from AWS. Currently, we have re-enabled clustering operations for AWS US East 1 region. That includes scaling, suspend/resume, and cluster creation. While the services recover, customers may continue to see intermittent connectivity issues trying to reach the DML/DDL endpoints.

Started
Oct 20, 2025, 08:18 AM UTC
Resolved
Oct 21, 2025, 01:11 AM UTC
Duration
16h 53m
Detected by Pingoru
Oct 20, 2025, 08:18 AM UTC

Affected components

AWS Clusters

Update timeline

  1. identified Oct 20, 2025, 08:18 AM UTC

    Degraded performance on AWS region us-east-1 due to ongoing AWS issues. Please follow AWS status page for more information https://health.aws.amazon.com/health/status

  2. identified Oct 20, 2025, 03:56 PM UTC

    Impact to workspace group and workspace creation/scaling (including autoscale) and intermittent database connectivity in AWS US East (N. Virginia / us-east-1) due to an upstream AWS issue; scheduled and interactive notebooks are also degraded.

  3. identified Oct 20, 2025, 09:12 PM UTC

    Services are recovering from AWS. Currently, we have re-enabled clustering operations for AWS US East 1 region. That includes scaling, suspend/resume, and cluster creation. While the services recover, customers may continue to see intermittent connectivity issues trying to reach the DML/DDL endpoints.

  4. resolved Oct 21, 2025, 01:11 AM UTC

    AWS has restored all services

Your product runs on more than SingleStore

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →