Sine experienced a major incident on July 8, 2026 affecting SinePoint iPad App (iOS) and Twillio SMS Gateway, lasting 23h 5m. The incident has been resolved; the full update timeline is below.
Affected components
SinePoint iPad App (iOS)Twillio SMS Gateway
Update timeline
- monitoring Jul 08, 2026, 03:56 AM UTC
We are aware of a Telstra network outage currently causing disruption to our service. Telstra has reported progress toward resolving the issue, and our team is actively monitoring the situation to confirm full stability once it's restored. We appreciate your patience and will provide updates as we learn more — please let us know if you continue to experience issues in the meantime.
- resolved Jul 09, 2026, 03:01 AM UTC
This incident has been resolved.