Sinch experienced a minor incident on October 7, 2026 affecting SMS - US - ShortCode and SMS - US - Toll Free, lasting 5h 6m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - US - ShortCodeSMS - US - Toll Free
Update timeline
- investigating Oct 07, 2026, 04:59 PM UTC
We are currently observing delivery issues in USA - AT&T. Incident Start Time: 2026-10-07 13:59 UTC Impact: Clients may experience delayed or missing delivery receipts for Short Code and Toll-Free traffic towards AT&T United States. We will update as soon as we have more information. If you have any questions, please contact [email protected]
- monitoring Oct 07, 2026, 06:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2026, 10:06 PM UTC
This incident has been resolved. Incident Start Time: 2026-10-07 13:59 UTC Incident End Time: 2026-10-07 17:46 UTC