Sinch incident

Delivery Issue Brazil - TIM Brazil

Minor Resolved View vendor source →

Sinch experienced a minor incident on July 17, 2026 affecting SMS - LATAM, lasting 10h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 05:01 AM UTC
Resolved
Jul 17, 2026, 03:50 PM UTC
Duration
10h 48m
Detected by Pingoru
Jul 17, 2026, 05:01 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Jul 17, 2026, 05:01 AM UTC

    We are currently observing delivery issues in Brazil - TIM Brazil Incident Start Time: 2026-07-17 03:45 UTC. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. investigating Jul 17, 2026, 07:08 AM UTC

    We are continuing to investigate this issue

  3. investigating Jul 17, 2026, 10:02 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 17, 2026, 03:50 PM UTC

    This incident has been resolved. Incident Start Time: 2026-07-17 03:45 UTC. Incident Start Time: 2026-07-17 15:49 UTC.