Sinch experienced a minor incident on June 26, 2026 affecting Core and SMS and 1 more component, lasting 5h 22m. The incident has been resolved; the full update timeline is below.
Affected components
CoreSMSRCS
Update timeline
- investigating Jun 26, 2026, 11:58 AM UTC
We are currently facing a degradation on our customer dashboard affecting Conversation API users. Users may experience issues with their apps after resetting channel credentials. Our engineers are currently working on resolving the issue.
- identified Jun 26, 2026, 03:02 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 26, 2026, 05:20 PM UTC
This incident has been resolved. Incident Start Time: 2026-06-24 21:39 UTC Incident End Time: 2026-06-26 15:18 UTC