Sinch incident

Service Degredation - XMS - US

Sinch is currently experiencing a minor incident affecting REST - US, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 09:29 PM UTC
Resolved
Ongoing
Duration
● 2h 36m
Detected by Pingoru
Jun 25, 2026, 09:29 PM UTC

Affected components

REST - US

Update timeline

  1. investigating Jun 25, 2026, 09:29 PM UTC

    Dear Client, We are currently experiencing a service degradation affecting XMS in the US. Incident Start Time: 2026-06-25 15:58 UTC Impact: Clients may experience delayed or failed message deliveries, missing delivery receipts, or intermittent API errors. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at [email protected].

  2. investigating Jun 25, 2026, 11:23 PM UTC

    We are continuing to investigate this issue.