Sinch incident

Customer Dashboard - Conversation API - Analytics Degradation

Sinch is currently experiencing a minor incident affecting Analytics, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 12:56 PM UTC
Resolved
Ongoing
Duration
● 1h 38m
Detected by Pingoru
Jun 10, 2026, 12:56 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jun 10, 2026, 12:56 PM UTC

    We are currently facing a service degradation on dashboard analytics for a subset of Conversation API traffic sent. Impact: Customers may notice an inaccurate status for a subset of Conversation API messages For any inquiries, please contact [email protected].

  2. investigating Jun 10, 2026, 02:09 PM UTC

    We are continuing to investigate this issue.