Sinch experienced a minor incident on May 12, 2026 affecting MMS - US and MMS - US - Toll Free and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
MMS - USMMS - US - Toll FreeMMS - US - 10DLC
Update timeline
- investigating May 12, 2026, 06:19 PM UTC
We are currently experiencing a platform degradation impacting MMS services in US Impact: Customers may experience delays in MMS delivery. We are actively investigating and will provide further updates as more information becomes available. For any inquiries, please contact us at [email protected].
- monitoring May 12, 2026, 07:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 07:54 PM UTC
This incident has been resolved. Incident Start Time: 2026-05-07 23:53 UTC. Incident End Time: 2026-05-12 19:20 UTC.