Sinch experienced a minor incident on March 19, 2026 affecting SMS - LATAM, lasting 10h 16m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Mar 19, 2026, 05:01 PM UTC
We are currently observing delivery issues in Colombia - Telefonica Incident Start Time: 2026-03-19 06:35 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Mar 19, 2026, 07:11 PM UTC
We are continuing to investigate this issue.
- investigating Mar 19, 2026, 11:00 PM UTC
We are continuing to investigate this issue.
- resolved Mar 20, 2026, 03:17 AM UTC
This incident has been resolved. Incident Start Time: 2026-03-19 06:35 UTC Incident End Time: 2026-03-20 02:00 UTC