Sinch incident

Delivery Issue Brazil - Algar Telecom

Minor Resolved View vendor source →

Sinch experienced a minor incident on March 27, 2026 affecting SMS - LATAM, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 05:29 PM UTC
Resolved
Mar 27, 2026, 07:30 PM UTC
Duration
2h 1m
Detected by Pingoru
Mar 27, 2026, 05:29 PM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Mar 27, 2026, 05:29 PM UTC

    We are currently observing delivery issues in Brazil - Algar Telecom. Incident Start Time: 2026-03-27 15:35 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

  2. resolved Mar 27, 2026, 07:30 PM UTC

    This incident has been resolved. Incident Start Time: 2026-03-27 15:35 UTC Incident End Time: 2026-03-27 18:43 UTC