Sinch incident

Delivery Issue United States and Canada - Toll Free

Minor Resolved View vendor source →
Started
Mar 29, 2026, 12:27 AM UTC
Resolved
Mar 29, 2026, 02:19 AM UTC
Duration
1h 52m
Detected by Pingoru
Mar 29, 2026, 12:27 AM UTC

Affected components

SMS - CA - Toll FreeSMS - US - Toll Free

Update timeline

  1. investigating Mar 29, 2026, 12:27 AM UTC

    We are currently observing delivery issues for Toll Free Numbers towards US & CA. Incident Start Time: 2026-03-28 23:59 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. monitoring Mar 29, 2026, 01:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 29, 2026, 02:19 AM UTC

    This incident has been resolved. Incident Start Time: 2026-03-28 23:59 UTC Incident End Time: 2026-03-29 01:52 UTC

  4. resolved Mar 29, 2026, 02:19 AM UTC

    This incident has been resolved. Incident Start Time: 2026-03-28 23:59 UTC Incident End Time: 2026-03-29 01:52 UTC

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