Sinch incident

Delivery Issue Mexico - AT&T

Minor Resolved View vendor source →

Sinch experienced a minor incident on March 31, 2026 affecting SMS - LATAM, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 08:12 AM UTC
Resolved
Mar 31, 2026, 09:44 AM UTC
Duration
1h 32m
Detected by Pingoru
Mar 31, 2026, 08:12 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Mar 31, 2026, 08:12 AM UTC

    We are currently observing delivery issues in Mexico - AT&T Incident Start Time: 2026-03-31 07:46 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. monitoring Mar 31, 2026, 08:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 09:44 AM UTC

    This incident has been resolved. Incident Start Time: 2026-03-31 07:46 UTC Incident End Time: 2026-03-31 08:13 UTC