Sinch incident

Delivery Issue Chile - Claro

Minor Resolved View vendor source →

Sinch experienced a minor incident on March 31, 2026 affecting SMS - LATAM, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 09:21 AM UTC
Resolved
Mar 31, 2026, 10:19 AM UTC
Duration
58m
Detected by Pingoru
Mar 31, 2026, 09:21 AM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Mar 31, 2026, 09:21 AM UTC

    We are currently observing delivery issues in Chile - Claro Incident Start Time: 2026-03-31 06:57 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. monitoring Mar 31, 2026, 09:49 AM UTC

    Traffic has been restored towards this destination. We are currently seeing no issues but will keep close monitoring on the issue.

  3. resolved Mar 31, 2026, 10:19 AM UTC

    This incident has been resolved Incident Start Time: 2026-03-31 06:57 UTC Incident End TIme: 2026-03-31 09:16 UTC