Sinch incident

Delivery Issue Brazil - Claro

Minor Resolved View vendor source →
Started
Apr 01, 2026, 02:35 PM UTC
Resolved
Apr 02, 2026, 02:16 AM UTC
Duration
11h 40m
Detected by Pingoru
Apr 01, 2026, 02:35 PM UTC

Affected components

SMS - LATAM

Update timeline

  1. investigating Apr 01, 2026, 02:35 PM UTC

    We are currently observing delivery issues in Delivery Issue Brazil - Claro Incident Start Time: 2026-04-01 13:30 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].

  2. investigating Apr 01, 2026, 04:09 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 01, 2026, 07:11 PM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 02, 2026, 02:16 AM UTC

    This incident has been resolved. Incident Start Time: 2026-04-01 13:30 UTC Incident End Time: 2026-04-02 01:55 UTC

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