Sinch experienced a minor incident on April 1, 2026 affecting SMS - LATAM, lasting 11h 40m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Apr 01, 2026, 02:35 PM UTC
We are currently observing delivery issues in Delivery Issue Brazil - Claro Incident Start Time: 2026-04-01 13:30 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Apr 01, 2026, 04:09 PM UTC
We are continuing to investigate this issue.
- investigating Apr 01, 2026, 07:11 PM UTC
We are continuing to investigate this issue.
- resolved Apr 02, 2026, 02:16 AM UTC
This incident has been resolved. Incident Start Time: 2026-04-01 13:30 UTC Incident End Time: 2026-04-02 01:55 UTC