Sinch experienced a minor incident on April 10, 2026 affecting SMS - LATAM, lasting 11h 44m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating Apr 10, 2026, 02:42 PM UTC
We are currently observing delivery issues towards Brazil - Algar Telecom Incident Start Time: 2026-04-10 04:00 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information
- investigating Apr 10, 2026, 06:13 PM UTC
We are continuing to investigate this issue.
- investigating Apr 10, 2026, 09:58 PM UTC
We are continuing to investigate this issue.
- resolved Apr 11, 2026, 02:26 AM UTC
This incident has been resolved. Incident Start Time: 2026-04-10 04:00 UTC Incident End Time: 2026-04-10 23:00 UTC