Sinch experienced a minor incident on April 15, 2026 affecting SMPP - US and HTTP - US and 1 more component, lasting 11h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 15, 2026, 06:21 PM UTC
We are currently experiencing a network disturbance on our US7 site. Our engineers are currently investigating. To maintain uninterrupted service, clients are advised to connect to the corresponding redundant site indicated below: Impacted endpoints: us7.smpp.api.sinch.com us7.httpsms.api.sinch.com us7.httplookup.api.sinch.com Corresponding redundant endpoints are available: us1.smpp.api.sinch.com us1.httpsms.api.sinch.com us1.httplookup.api.sinch.com We will provide ongoing updates on this page. For any inquiries, please contact us at [email protected].
- monitoring Apr 15, 2026, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 15, 2026, 10:13 PM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 16, 2026, 02:39 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 16, 2026, 05:56 AM UTC
This incident has been resolved. Incident Start Time: 2026-04-15 18:21 UTC Incident End Time: 2026-04-16 05:16 UTC