Sinch experienced a minor incident on April 18, 2026 affecting SMS - US - ShortCode and SMS - US - Toll Free and 1 more component, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - US - ShortCodeSMS - US - Toll FreeSMS - US - 10DLCMMS - US
Update timeline
- investigating Apr 18, 2026, 01:51 AM UTC
We are currently observing delivery issues in United States - AT&T Incident Start Time: 2026-04-18 01:25 UTC We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating Apr 18, 2026, 02:34 AM UTC
We are continuing to investigate this issue.
- investigating Apr 18, 2026, 04:46 AM UTC
We are continuing to investigate this issue.
- resolved Apr 18, 2026, 07:03 AM UTC
This incident has been resolved. Incident Start Time: 2026-04-18 01:25 UTC Incident End Time: 2026-04-18 05:20 UTC