Sinch experienced a minor incident on October 7, 2026 affecting SMS - US - ShortCode and SMS - US - 10DLC and 1 more component, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - US - ShortCodeSMS - US - 10DLCMMS - US
Update timeline
- investigating Oct 07, 2026, 06:20 AM UTC
We are currently observing delivery issues in USA - AT&T. Incident Start Time: 2026-10-07 05:18 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected]
- investigating Oct 07, 2026, 08:11 AM UTC
We are continuing to investigate this issue.
- resolved Oct 07, 2026, 10:42 AM UTC
This incident has been resolved. Incident Start Time: 2026-10-07 05:18 UTC Incident End Time: 2026-10-07 09:44 UTC