Sinch experienced a minor incident on May 4, 2026 affecting SMS - LATAM, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
SMS - LATAM
Update timeline
- investigating May 04, 2026, 02:06 AM UTC
We are currently observing delivery issues in Guatemala - Tigo Incident Start Time: 2026-05-04 01:32 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact [email protected].
- investigating May 04, 2026, 03:37 AM UTC
We are continuing to investigate this issue.
- resolved May 04, 2026, 06:11 AM UTC
This issue has been resolved. Incident Start Time: 2026-05-04 01:32 UTC Incident End Time: 2026-05-04 06:01 UTC