Simpro experienced a minor incident on April 21, 2026 affecting Europe, lasting 15h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 21, 2026, 09:27 AM UTC
We are currently experiencing an issue affecting some features in Simpro Premium following a recent update. Our engineering team has been notified and is actively investigating. We apologise for the inconvenience and will provide further updates shortly.
- monitoring Apr 21, 2026, 09:54 AM UTC
Service has been restored and Mobile application is fully accessible. Our engineering team continues to monitor the situation to ensure stability. We apologise for any inconvenience caused.
- resolved Apr 22, 2026, 12:56 AM UTC
All systems have returned to normal operation with no further impact expected. Our engineering team will work to mitigate the risk of a similar event in the future. We apologise for the inconvenience.