Simpro experienced a minor incident on July 7, 2026 affecting Asia-Pacific and Europe and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 03:22 AM UTC
We are currently experiencing an issue affecting some features in Simpro Premium following a recent update. Our engineering team has been notified and is actively investigating. We apologise for the inconvenience and will provide further updates shortly.
- identified Jul 07, 2026, 03:36 AM UTC
Our engineering team has identified the root cause of the issue affecting Simpro Premium and are actively working on a fix as quickly as possible. Further updates will be provided here as they become available.
- resolved Jul 07, 2026, 03:44 AM UTC
All systems have returned to normal operation with no further impact expected. Our engineering team will work to mitigate the risk of a similar event in the future. We apologise for the inconvenience.