Simpro experienced a minor incident on August 10, 2026 affecting Asia-Pacific, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Asia-Pacific
Update timeline
- investigating Aug 10, 2026, 03:08 AM UTC
We are aware that some users are experiencing issues accessing Simpro Premium. Our engineering team has been notified and is actively investigating. We apologise for the inconvenience and will provide further updates shortly.
- resolved Aug 10, 2026, 03:26 AM UTC
All systems have returned to normal operation with no further impact expected. Our engineering team will work to mitigate the risk of a similar event in the future. We apologise for the inconvenience.