Simpplr incident

Analytics Outage

Critical Resolved View vendor source →

Simpplr experienced a critical incident on August 18, 2025 affecting Analytics, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 08:54 PM UTC
Resolved
Aug 18, 2025, 11:14 PM UTC
Duration
2h 19m
Detected by Pingoru
Aug 18, 2025, 08:54 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Aug 18, 2025, 08:54 PM UTC

    Hello, We are currently investigating an issue affecting our analytics services. Our team is actively working to identify the root cause and restore functionality as quickly as possible. We appreciate your patience and will provide updates as we learn more. Thank you for your understanding. Simpplr Support Team

  2. resolved Aug 18, 2025, 11:14 PM UTC

    This incident has been resolved.