Simpplr incident

Intermittent Connectivity and Performance Issues

Major Resolved View vendor source →

Simpplr experienced a major incident on September 11, 2025 affecting Content and System, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 04:34 PM UTC
Resolved
Sep 11, 2025, 05:58 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 11, 2025, 04:34 PM UTC

Affected components

ContentSystem

Update timeline

  1. investigating Sep 11, 2025, 04:34 PM UTC

    Hi there, The team is currently investigating an issue where users have lost access to their intranet. The team is working on determining the root cause now, and we will be sure to share more details as soon as they become available. Thank You!

  2. resolved Sep 11, 2025, 05:58 PM UTC

    Hi again, The engineering team identified a server issue that they were able to quickly resolve. We have confirmed the resolution, and all services are functioning as intended. Please feel free to reach out via support ticket if you have any additional questions. Thank you for your continued patience, Simpplr Technical Support