SimplyPrint incident

API and Mail service (external: Zoho Mail / Zeptomail) are down

SimplyPrint experienced a major incident on April 19, 2026 affecting Main services (API) and Main services (Mail service (external: Zoho Mail / Zeptomail)), lasting 4m. The incident has been resolved; the full update timeline is below.

Started: Apr 19, 2026, 09:00 PM UTC
Resolved: Apr 19, 2026, 09:05 PM UTC
Duration: 4m
Detected by Pingoru: Apr 19, 2026, 09:00 PM UTC

Affected components

Main services (API)Main services (Mail service (external: Zoho Mail / Zeptomail))

Update timeline

investigating Apr 19, 2026, 09:00 PM UTC

API went down.
resolved Apr 19, 2026, 09:05 PM UTC

Mail service (external: Zoho Mail / Zeptomail) recovered.